Why Business Etiquette?

Who Benefits?

• New hires (in "orientation" programs).
• Current employees identified as having high potential (in "leadership training" programs).
• Current management participating in "professional development" training."
• All management personnel w/ "internal" supervisory responsibilities.
• Sales & marketing personnel who interact w/ clients and customers.
• Attorneys (partners and associates) who provide counsel to high-revenue generating clients.
• Investment professionals responsible for relationship and account management of "high net worth" clients.
• Sales reps interfacing w/ decision-makers at HQ, region or division levels.
• "Back-end" employees (IT/IS, operations, finance, administration, HR) w/ management potential who require development of their interpersonal skills.
• Senior management preparing for the "board room."
• All employees with "customer relationship management" responsibilities.